Privacy Policy

Welcome to Sphere-Zone! We are committed to protecting the personal information of our members and customers. Please read this policy carefully to understand how we handle personal data and the terms involved.

1. Collection of Personal Information from Members (Service Providers)

1.1 Information Collected and Displayed

The following information will be publicly displayed on the website to enable customers to contact service providers directly:

Business Name
Address: Limited to district/province/postal code/country
Phone Number
Email Address
Website (if available)
Profile Picture and up to 9 Portfolio Images
Service Details and Experience
Workdays and Hours

1.2 Additional Information Collected but Not Displayed

ID Card Copy: Used for identity verification during the membership application process.
Note: This information will be securely stored and will not be displayed or disclosed publicly.

2. Information for Sales Representatives (Sales Reps)

Sphere-Zone collects and uses personal data of Sales Representatives solely for business purposes:

2.1 Information Displayed on the Sales Card

Name
Email Address
Phone Number

2.2 Information Not Displayed

Sphere-Zone will not disclose additional personal information such as address or other private details.

2.3 Management of Sales Rep Information

Sales Representatives can request edits to their personal information by contacting admin@sphere-zone.com.
Sphere-Zone will not sell or share Sales Representatives' personal information with third parties.

3. Purpose of Personal Data Usage

Promote Businesses: To help customers easily find and contact service providers.
Identity Verification: Use personal data, such as ID card copies, for verification during the application process.
Service Improvement: Use data to enhance the platform.

4. Management of Personal Data

4.1 Editing Information

Service Providers or Sales Representatives can request changes to their personal information by contacting admin@sphere-zone.com.

4.2 Deletion of Information

Users cannot delete their information directly through the system.
To delete all information, users must send a request to admin@sphere-zone.com.
Sphere-Zone will process the deletion within:
- 30 days (for GDPR)
- 45 days (for CCPA)

5. User Rights

5.1 Access to Information

Users can request a copy of the personal information stored by Sphere-Zone.

5.2 Edit Information

Users have the right to request edits to incorrect or incomplete personal information.

5.3 Delete Information

Users can request the deletion of all their data through the provided contact channels.

6. Data Security

6.1 Security Measures

All personal data will be stored securely using encryption and stringent protective measures.

6.2 Disclaimer

Sphere-Zone is not responsible for unauthorized data access due to security breaches beyond our control.

7. Compliance with Privacy Laws

Sphere-Zone complies with applicable laws, including:

California Consumer Privacy Act (CCPA): For users in California.
General Data Protection Regulation (GDPR): For users in the European Union.

Rights Supported Under These Laws

The right to access data
The right to delete data
The right to opt-out of data selling

8. Use of Cookies

Sphere-Zone uses cookies for:

Enhancing user experience
Analyzing website usage
Supporting advertising

Users can manage cookies via their browser settings.

9. Policy Changes

Sphere-Zone reserves the right to modify this privacy policy without prior notice.

10. Contact Us

For additional questions about the privacy policy, please contact us at:

Email: admin@sphere-zone.com